We accept returns unless otherwise stated in the item description or item highlights. Returns are only accepted within 30 days of the date the item was sent out to you, as long as the item is unused, accompanied by a Return Merchandise Authorization (RMA) number, and returned in its original packaging. Make sure to hang on to your box until you are sure you LOVE your steal!

* Please note no returns are accepted for the Steal it Box. Since these items are carefully chosen and the boxes are priced way below retail, we are unable to do returns or substitutes for anything in your box. If you don’t like a particular item, we always recommend gifting to a friend, family member, or donating the item(s)! Add-on item returns will be excepted and treated the same as a Décor Steals return (unless otherwise noted).

You have two options for the return shipping:
1) You can either arrange and pay for the return shipping on your own
2) Or, you can request a prepaid return label from us and we will simply deduct the shipping fee from the amount to be refunded

Either way, the return shipping cost is your responsibility. Please keep in mind that the shipping cost for us to get the item to you typically exceeds $5, however we only charge you the small flat fee and cover the rest out of our pocket. The return shipping amount will likely be greater than $5 and will depend on the size/weight of the item, and where you are shipping it from. We prefer to do it this way rather than to increase the price of all items to cover the occasional return shipping costs for some—we hope you understand! Once we receive your return, we will initiate the refund to your original form of payment. Certain merchandise, such as gift cards and final sale items, are not eligible for return. Unfortunately, any items claimed more than 30 days from the ship date are not eligible for a refund; please make sure you open up your boxes right away! Unfortunately, we cannot accommodate exchanges at this time.