FAQ

What exactly is Decor Steals?
DECORSTEALS is a unique shopping experience that allows you to purchase home decorating items at a fraction of their retail price. We offer a unique decorat...
Thu, 13 Apr, 2017 at 8:54 AM
What is your return policy?
To initiate a return you must have a Return Authorization Number which you will receive after you contact us here (requests can be submitted 24/7) and we wi...
Thu, 13 Apr, 2017 at 8:55 AM
Can I cancel an order?
No, Sorry. Once the order enters the picking stage it's almost impossible to locate before it leaves our warehouse.
Thu, 13 Apr, 2017 at 8:56 AM
What if a product arrives damaged?
We stand behind the quality of our merchandise. If your order is received damaged, please fill out contact us form. Remember to select Type: Damaged or Defe...
Thu, 13 Apr, 2017 at 9:14 AM
I didn't get an daily deal email reminder on time. Now it's sold out!
Our system is set up to send your email reminder at 10AM EST sharp. In order to let you know about the new Steal of the day. However, every mail provider is...
Thu, 13 Apr, 2017 at 8:58 AM
What is the cost of shipping? Where do you ship?
Shipping within the 48, Contiguous United States is a flat $5 whether you buy a couch or a votive. It is always 5 bucks. We know it is AWESOME! Sorry no int...
Thu, 13 Apr, 2017 at 8:59 AM
What payment forms do you accept?
You can use any major credit card or PayPal to pay for your order. Please note that you get charged when you place the order and NOT when the item is shippe...
Thu, 13 Apr, 2017 at 8:59 AM
Can I suggest a product Decor Steals should start selling?
Sure! We are always looking for new products. If you’ve got something that you think DECORSTEALS customers would love to own, we're interested in hearin...
Thu, 13 Apr, 2017 at 9:01 AM
How long does your shipping take?
Here at Decor Steals we pack each item with care and precision to ensure your order arrives in a safe and timely manner {We try REALLY hard!}. Please give us...
Thu, 13 Apr, 2017 at 9:02 AM
I missed a steal! Will it be back?!
We bring each of our steals back in 2 - 3 months. So if you missed this one. No worries, just watch our daily deal emails for your missed steal to come back...
Thu, 13 Apr, 2017 at 9:09 AM